What do you do when a feature grows faster than expected?
When you launch a new feature, what has worked for your beta users won’t always work as well…
Shopify’s Amy Thibodeau on the importance of words in products
Without thoughtful content an interface is just a series of buttons, lines and boxes.
Is asking why always the best strategy?
I’m not a yes-man by any stretch. But I will happily admit to being a why-man. For any…
Applying systems thinking in product design
If your product design process looks anything like ours, each project will start with a clear set of…
Product feedback you should ignore
As your startup grows and starts to gain traction suddenly everyone has opinions about your product. You will…
Mule Design’s Mike Monteiro on responsibility in experience design
What responsibilities do designers have to their clients, their users and ultimately, themselves? Mike Monteiro will tell you…
