Latest posts by Karen Peacock
We’re once again considered among the top private cloud companies in the world as enterprises continue to invest in Intercom’s platform to drive better customer engagement
News & Updates 1 min read
We’re delighted to announce that Eileen Naughton, previously an executive leader at Google, President of Time Magazine, and General Manager of Fortune, has joined the Board of Intercom.
News & Updates 1 min read
We’re excited to welcome new senior leaders to Intercom – CPO L. David Kingsley, VP of Customer Support Declan Ivory, and VP of Digital Marketing Laurie Borgen.
News & Updates 3 min read
Welcoming new senior leaders to Intercom – CMO Anna Griffin; our first General Counsel Cheree McAlpine; VP, EMEA Sales Sanj Bhayro; and new Board Member Fred Ball.
Customer Engagement 58 min listen
Karen Peacock and Des Traynor share their thoughts on Intercom throughout the years, and what the future might hold.
News & Updates 2 min read
I’m delighted to welcome Dan Griggs to Intercom. He brings extensive experience that will help Intercom continue to scale and execute.
Customer Engagement 8 min read
Companies can no longer rely on decades-old technologies to power their customer relationships. Emails and forms are out. Personal, efficient conversational experiences are how businesses will differentiate their brands going forward.
News & Updates 3 min read
I’m honored to lead Intercom in its next era as CEO. We remain committed to building products you and your customers love. Let me share what we’ve done recently and what’s coming soon.
Customer Engagement 45 min listen
I hosted Wikimedia COO Janeen Uzzell and engineering coach Anjuan Simmons on the podcast to discuss the important topic of allyship. We spoke about how we can do better, where we can help and when we need to listen – as a company and on an individual level.
News & Updates 4 min read
As the COVID-19 situation continues to impact people, businesses, and communities everywhere, we know it is more important than ever to stay in touch with your customers, and Intercom is committed to helping you stay connected.