Slack’s Ali Rayl on supporting 5 million daily active users
In your startup’s early days there are two inputs connecting customers to your brand: the product experience and…
Conversations with practitioners from the worlds of product management, design, startups and marketing.
Dropbox’s John Saito on the role of writing in experience design
It’s often said that good product design is simple, and supporting all of the pixels and interactions we…
Kim Scott on radical candor: the secret to helping your team do its best work
Nothing will drain your startup’s talent pool quicker than poor people management. As Rich detailed in this post,…
Airtable’s Andrew Ofstad on maintaining simplicity at scale
Product complexity is one of a growing startup’s many challenges. How can we offer users more without making…
Intercom co-founder Des Traynor on starting up
A core part of Intercom’s DNA has been sharing the lessons of our own startup journey. It’s why…
Google’s Golden Krishna on designing screenless experiences
Truly innovative products solve meaningful problems. That doesn’t mean they require a screen. In some cases apps that necessitate…
Quip’s Edmond Lau on how to become a more effective engineer
So many startup employees share the same story. They worked unearthly hours building a feature only for users…
Lyft’s Monal Chokshi on lightweight user research
Your product starts and ends with your users. They’re at the core of all aspects of your business,…
