As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work,…

Like many great inventions, messaging wasn’t born out of necessity. One of the earliest sightings of real-time computer…

When a potential lead gets in touch, it’s important to remember that they are in the driving seat….

The SaaS industry has exploded in recent years due to relatively low barriers to entry, readily available venture…

The way we interact with the world is increasingly determined by the software we use, but despite that…

For Duolingo, the world’s most downloaded education app, growth is fundamentally about retention. If users don’t stick around,…

We’ve written a lot about how to send the right message at the right time. And while timing…

For most sales teams, “personalizing” a cold email simply means referencing a person’s job title or company and…

Let’s begin with a hypothetical scenario: You’ve spent the last two weeks perfecting your pitch. You’ve thought through…