The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Customer Service 3 min read

In our latest “Response Time” interview, we ask Javier Muñiz, Customer Success Lead at Bookinglayer, how they would explain their job to an alien, the book they’re currently reading, and more.

Customer Service 2 min read

In our latest “Response Time” interview, we ask Will Yates, Co-founder of ttagz, about the best thing a customer has ever said to them, which celebrity would be great at their job, and more.