Customer Service 1 min read
Our new book: Intercom on Customer Support
Today we released our third book, Intercom on Customer Support. It explains how we think about customer support, and the…
Customer Service 1 min read
Today we released our third book, Intercom on Customer Support. It explains how we think about customer support, and the…
Customer Engagement 7 min read
They say everyone has at least one book in them. That might be true but the problem is getting it…
Product & Design 1 min read
We’ve published a lot of articles on product management over the past two years. Rather than leave them in our…