Customer Engagement 32 min listen
Greylock’s Casey Winters on how to create long-term growth
Casey Winters, growth advisor in residence at Greylock Partners, has made a career of doing just that. At Greylock, Casey…
Customer Engagement 32 min listen
Casey Winters, growth advisor in residence at Greylock Partners, has made a career of doing just that. At Greylock, Casey…
Customer Engagement 26 min listen
To learn more about when and how to grow, I hosted Joe Haslam on our podcast. Joe’s the Executive Director…
News & Updates 7 min read
Recruiting at a startup is a high stakes game. Attract and hire bright, ambitious people who are excited by your…
Product & Design 10 min read
Want more people to adopt your product? Make sure you know what progress looks like in your user’s life, not…
Customer Engagement 5 min read
Word of mouth can only take a startup so far, which means advertising is an inevitable investment. So how do…
Engineering 28 min listen
If you ask Edmond Lau, an engineer working on user growth and engagement at Quip, those outcomes have little to…
Customer Engagement 5 min read
The definition of an “engaged user” varies from product to product, but it’s fundamental to the success of every product. Here are 4 approaches that will help you increase this crucial metric.
Customer Engagement 13 min watch
Shouldn’t everyone in a startup be working on ‘growth’? If so, what actually is a growth team? Why are so…
Customer Service 3 min read
There’s no escaping the fact that supporting your customers costs money, but how much money can you afford to spend…