News & Updates 3 min read
Automate and integrate with Intercom’s new APIs
Today we’re announcing the new Intercom APIs, which are an important step in creating a great platform for developers to…
News & Updates 3 min read
Today we’re announcing the new Intercom APIs, which are an important step in creating a great platform for developers to…
News & Updates 4 min read
Rewriting core sections of your product with a framework unknown to most of your engineering team sounds crazy. But that’s…
News & Updates 4 min read
After almost a decade with The Irish Times and a 20 year career in print journalism, primarily covering technology and…
Product & Design 7 min read
“…great designers are dogged in understanding the problem they are dealing with. Their curiosity and tenacity for understanding doesn’t end…”…
News & Updates 2 min read
Intercom now integrates with Zapier. This lets you connect Intercom with your favorite products. When you connect the apps you…
News & Updates 6 min read
I’m excited to announce today that we’ve raised a Series B round of $23M. It was led by Bessemer, investors…
Customer Service 5 min read
Much has already been said about the importance of getting users, and about converting and retaining them. However, most of…
Customer Service 2 min read
What happens in the first 30 days defines whether a new sign-up turns into a loyal customer, or is never…
News & Updates 1 min read
We’ve raised a $6MM Series A from The Social+Capital Partnership. These guys are not your average VCs. Mamoon Hamid has joined…