News & Updates 2 min read
Announcing Intercom on Marketing – the print and audio edition
Today we’re launching our latest print and audiobook – Intercom on Marketing. Published in a digital format back in January,…
News & Updates 2 min read
Today we’re launching our latest print and audiobook – Intercom on Marketing. Published in a digital format back in January,…
Customer Engagement 10 min read
Despite the mountain of evidence contradicting the mantra of “if you build it, they will come,” it’s still extremely prevalent…
Customer Engagement 8 min read
There are few functions where the phrase “the more things change, the more they stay the same” rings truer than…
Sales 5 min read
Adding live chat to your funnel is a great way of generating more sales and targeting specific leads in a…
Product & Design 57 min watch
There is an infinite amount of advice for startups, but if I had to boil it down to just 10…
Customer Engagement 7 min read
Building a strong brand doesn’t happen overnight. It requires working consciously on the three pillars that constitute a brand: values, voice, and visual identity.
Product & Design 24 min listen
Zack began his career as a product designer before moving into product management and then growth roles. Most notably he…
Customer Engagement 6 min read
The way we interact with the world is increasingly determined by the software we use, but despite that growing dependence,…
Sales 5 min read
Very few non-fiction books have had the long-lasting impact of Dale Carnegie’s 1936 classic, How to Win Friends and Influence…