Engineering 6 min read
Making some wiggle room for engineering innovations
How do you find the space to take on high-risk, high-reward projects, especially when it involves a system the whole…
Engineering 6 min read
How do you find the space to take on high-risk, high-reward projects, especially when it involves a system the whole…
Sales 5 min read
In “Moby Dick”, Ishmael is taken by Captain Ahab’s quest to seek revenge on the whale that took so much…
News & Updates 4 min read
Since its founding, Intercom has been based in Dublin and San Francisco. For our first few years we built our…
Customer Engagement 4 min read
There’s a classic Calvin and Hobbes cartoon strip that’s always stuck with me. In it we see our pint sized…
Product & Design 5 min read
At Intercom we want to enable businesses to communicate with their customers in a personal and meaningful way. One of…
Sales 1 min read
A successful business is built on growing your existing customers, not just acquiring new ones. Today, we’re launching our Upsell…
News & Updates 2 min read
The importance of engaging with your customers is arguably the biggest change that has occurred in business in the 21st…
Sales 4 min read
When it comes to engaging with customers, modern messaging tools can be a blessing and a curse to relationship management…
Customer Engagement 6 min read
Sending high-impact, well-timed and targeted messages requires insight and laser-sharp focus on your recipients. No amount of clicks and opens…