Introducing Mobile Carousels: The best way to engage customers on mobile
We’re excited to announce Mobile Carousels – welcome to the most versatile and customizable way to reach, engage, and support your customers on mobile.
We’re excited to announce Mobile Carousels – welcome to the most versatile and customizable way to reach, engage, and support your customers on mobile.
Product & Design 3 min read
Mobile formats such as stories have exploded in popularity in recent years, but they raise some interesting design questions – how are they changing the mechanics of mobile interaction? What role do ubiquitous cameras have in shaping how we communicate with these formats?
News & Updates 4 min read
If you have a mobile app which communicates with a server through HTTP, then you (hopefully) have tests which ensure…
Product & Design 23 min listen
Following several years of developer ecosystem work at Facebook, Hugh joined Intercom to launch our Developer Platform and Program. This now…
Product & Design 5 min read
A common refrain in discussions over the future of mobile is that “eventually, all mobile apps will be iOS or…
Product & Design 4 min read
Imagine someone trying to sell you a new car without a radio. Or a new smartphone without a camera. When…
Customer Engagement 2 min read
If you want to market mobile, using phrases like “on the go” and “at your fingertips” are meaningless. When the…
Product & Design 6 min read
Uber isn’t just killing the taxi industry. Its relentless approach to distribution and scale is also putting a nail in the…
Product & Design 11 min read
Messaging isn’t about text. It’s about conversations. Here’s why the simplest apps on your phone are quickly becoming the most…
Product & Design 6 min read
What matters is screens, not devices. Mobile app driven companies are now building complementary web apps. For a number of…