Customer Engagement 5 min read
What everyone needs to know about disruption
Every start-up from every incubator claims to be disruptive nowadays, but the claim always falls apart under any close examination….
Customer Engagement 5 min read
Every start-up from every incubator claims to be disruptive nowadays, but the claim always falls apart under any close examination….
Product & Design 2 min read
Sometimes your customers know that you provide a feature they want, but for some reason, they don’t use it. Why…
Product & Design 5 min read
Advising any business is hard. I’m hesitant to do it. It’s all too easy to give bad advice, which steers…
Customer Engagement 6 min read
Any product serving two distinct sets of users is addressing a two-sided market. eBay connects buyers and sellers. Google connects…