Product & Design 4 min read
Iterative Improvement Is No Substitute For Creativity
With so many tools to measure, experiment, and quickly iterate through the designs of cloud software products, it’s tempting to…
Intercom helps you build better products. Understand how your product is being used by reaching out to the right users for contextual feedback in your app.
Product & Design 4 min read
With so many tools to measure, experiment, and quickly iterate through the designs of cloud software products, it’s tempting to…
Product & Design 2 min read
For Microsoft to survive the gravitational pull of enterprise irrelevance, a lot of things need to change. Starting with focus….
Product & Design 4 min read
There is nothing more insightful than learning how to improve your business directly from your customers. The challenge is asking…
Product & Design 4 min read
All too often, shipping product is seen as an end. A milestone reached, a good time to move onto the…
Product & Design 1 min watch
Start-up advice often comes in the form of populist phrases. Usually they’re are at odds with other valid phrases. Sometimes…
Product & Design 4 min read
When you think about feature creep and bloated products what comes to mind? Endless tabs, toolbars, settings, and preferences, right?…
Product & Design 4 min read
“We want to limit the length of a review in the product to 140 characters, because we may want to…
Customer Service 3 min read
When everyone involved in building a product are also using the product themselves, they’re said to be ‘dogfooding’. Dogfooding empowers…
Product & Design 6 min read
Any startup founder knows the pressure of launching first. The belief is that if your competitor beats you to market,…