News & Updates 3 min read
Picking a pricing strategy for your product
Choosing the correct pricing for your product is a daunting task – particularly if you’ve never priced anything before. But…
News & Updates 3 min read
Choosing the correct pricing for your product is a daunting task – particularly if you’ve never priced anything before. But…
Product & Design 26 min listen
Ultimately, it’s defined by what those on the outside say or how they feel – and that’s a result of…
Product & Design 4 min read
Process for a product team can be suffocating, or process can be liberating. And no process at all? Well that’s…
Customer Service 8 min read
No matter how great the product, poor support guarantees a bad experience. As the face of your company, your support…
Customer Service 3 min read
There’s no escaping the fact that supporting your customers costs money, but how much money can you afford to spend…
Product & Design 28 min listen
You probably know Tina best as Swiss Miss, the name of her wildly popular design blog, which began as a personal…
Customer Engagement 27 min listen
Whether you’re trying to attract users, establish trust or grab the attention of potential investors, you’re going to need to…
Engineering 7 min watch
The more successful you become, the harder it is to apply a scrappy startup mindset to your product development. An…
Product & Design 30 min read
Everyone working in tech needs to be acutely aware of all the different technological shifts happening in the industry and consistently ask those shifting currents will affect their own product.