Product & Design 59 min watch
Video: The future of design with Jeff Veen
Design is in the midst of continual change, so it’s increasingly rare to hear from those who have gone the…
Product & Design 59 min watch
Design is in the midst of continual change, so it’s increasingly rare to hear from those who have gone the…
News & Updates 8 min read
We recently created a feature in Intercom that none of our customers were asking for – video replies. I explained why…
Product & Design 1 min read
We’ve published a lot of articles on product management over the past two years. Rather than leave them in our…
Product & Design 5 min read
What gets measured gets done, no matter the cost. But there is a genuine danger in reducing product onboarding and…
Product & Design 1 min watch
Before you release a product or feature, you’re designing it for the behaviour you expect. Once it’s released you start…
Product & Design 1 min watch
Before you launch a product you design for the behavior you expect. After you launch you design for the behavior…
Product & Design 10 min read
Here’s a simple set of Yes/No questions that you can quickly answer before you add another item to your product roadmap….
Product & Design 8 min watch
A seven minute summary of everything I’ve learned about product strategy. What could go wrong… Awhile back I had the…
Product & Design 4 min read
With so many tools to measure, experiment, and quickly iterate through the designs of cloud software products, it’s tempting to…